Nysroc Phone (business phone lines)

Coming soon: Nysroc Phone is not switched on yet (no phone lines can be ordered today). When it launches: Nysroc Phone gives your business phone lines inside the workspace: click-to-call from CRM and Help Desk, a screen pop with the caller's history, call logs, recordings and AI call summaries.

Go to: Open your workspace (https://your-business.nysroc.com/app)

> Coming soon. Nysroc Phone is not switched on yet (no phone lines can be ordered today).

• Click any phone number in CRM or Help Desk to call.
• When a customer calls, their record pops up with open tickets and unpaid invoices.
• After the call: call log, recording (if enabled) and an AI summary with a follow-up task.
• Nysroc Phone is included in the Advanced plan; phone lines are an add-on to it. To move your existing number, use Phone > Bring your number (see "Bring your existing phone number"); you get a temporary number right away. For a new number, ask the assistant to open a phone ticket.